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1. After the conversation, the agent can_____________the data on to the property

management system

2. In some cases if enough notice of ________________ is given, such as 48 hours, a deposit

may be refundable.

3. You may ask the customer and ____________the history information just to make

sure it is still accurate.

4. Full cash payments usually cover _____________________________.

5. Date of expiry in credit cards must not be near the date of the _____________

6. A company charge requires an _____________ between the company and the

establishment to get credit extension and account

7. A guarantee ensures _________________of room for the guest.

8. The customer's credit card information can be entered in to _________ system.

9.

_________the invoice to your customer so he or she can pay using an online

payments system

10. A ___________is usually given to clients of travel agents which may cover the room

accommodations and meals.​