Answer:
A major fault is one where the item does not work as it is supposed to. For example, a new washing machine that fills up with water but doesn’t spin or empty, or a new toaster that doesn’t heat up, would be major faults in these items. Generally speaking, if there is a fault with the appearance or finish of an item, or if the item has been scratched, this is a minor fault, as the item will still work and do what it is supposed to do
