Answer:
A lack of accurate information on costs for information and communications technologies hampers effective decision making on ICT proposals.
Having accurate cost information leads to improved allocation of institutional resources.
Obtaining relevant costing data requires identifying the main cost drivers of ICT activities, determining system component costs, and using an appropriate methodology to ascertain the total cost of any ICT initiative.
The costing model used by Athabasca University aims to provide the total costs of any system configuration, allowing more accurate estimates of resource requirements and returns on investment.
Explanation:
