Answer:
volatility, uncertainty, complexity, and ambiguity
VUCA stands for volatility, uncertainty, complexity, and ambiguity. It describes the situation of constant, unpredictable change that is now the norm in certain industries and areas of the business world.
Literature reflects human nature and a way we can learn and relate to others. By reading through a first-person perspective, we can fully immerse ourselves into a different mindset and figure out how others think and feel.
