In Franchise Development we are frequently asked, “What characteristics are common amongst your most successful bakery owners?” In a Freedom Franchise system where we value individuality, this is sometimes a challenging question to answer. When I am asked this question, I immediately reflect on the most successful owners I know personally and realize that as people, they are very different. This indicates to me that you can have a variety of skill sets and diverse backgrounds, and still be successful. However; upon further reflection, I recognize common characteristics that each of these owners — either as individuals, or within their owner partnership — possess.