Hotel: Good afternoon. Welcome to Grand Valley Hotel. How may I help you?
Guest: I have a reservation for today. It's under the name of Garcia.
Hotel: Okay sir. Let me check it on our 1._______________. Can you please spell that for me, sir?
Guest: Sure. G-A-R-C-I-A.
Hotel: Your reservation is at room 487 Sir. Use this 2. _______________ to open your room. To get to your room, take the elevator on the right up to the fourth floor. Your bags are loaded in the 3. _______________. A bellboy will bring your bags up shortly.
Guest: Great. Thanks. I have important documents, do you have a place for me to keep them?
Hotel: Yes sir, there is a 4. ____________ inside the cabinet. You can keep your important documents and jewelries there.
Guest: Great. Thanks.
Hotel: Should you have any questions or requests, please use the 5.___________and dial 'O' from your room. Also, there is internet available in the lobby 24 hours a day.
Hotel: My pleasure, sir. Have a wonderful stay at the Grand Valley Hotel.