4. In this form of survey, respondents usually tend to trust the surveyors and provide honest and clear feedback about the subject in-hand. A. Face-to-face Survey C. Online Survey C. Paper Survey D. Telephone Survey 5. Which is the fastest way of conducting a survey? A. face-to-face B. on-line C. paper and pencil D. telephone 6. Why do we need to send a survey questionnaire to our customers? A. To ask for their views and opinion. B. To suit customers' preferences. C. To know their likings D. All of the above 7. If you want to sell bamboo products, what information can be included in your survey? A. monthly electrical consumption of the customer B. furniture a customer already has at home C. product preferences of a customer D. places visited by the customer 8. Which of the following product uses shellac as enhancing material? A. bamboo crafts B. bird cage C. plastic pots D. wind chimes 9. What process of enhancing product is defined as "transferring a design on metal using hardened steel tool called burin or graver?" A. engraving B. etching C. pyrography D. wood turning 10. Which of the following is the art or technique of decorating wood or leather by burning a design on the surface with a heated metallic point? A. engraving B. etching C. pyrography D. wood turning
