Answer:
Coping With Change
Facing Fear and the "New Normal"
Change is inevitable. Sometimes it can be positive – business growth or a pay raise. At other times it can be painful – losing your job or a personal loss.
Often the hardest changes to understand and adjust to are the ones that are unexpected and out of our control – a recession, a global pandemic, or a major disaster, for example. Changes of this magnitude can be difficult to come to terms with, but you'll often find that your experience of them can be made better or worse depending on your reaction and your attitude.
Explanation:
How People Cope With Change
People tend to cope with change in one of two ways:
Escape coping.
Control coping.
Escape coping is based on avoidance. You take deliberate actions to avoid the difficulties of the change. For instance, you might deliberately miss training for a new working process, or show up too late to attend a meeting about an upcoming restructure.
Maybe you'll trash letters from your HR department about layoffs, or ignore calls from a co-worker who's just got the promotion that you wanted. Some people even take refuge in alcohol or drugs.
Stages of Reacting to Change
Change can be difficult because it can challenge how we think, how we work, the quality of our relationships, and even our physical security or sense of identity. We usually react to change in four stages:
Shock and disorientation.
Anger and other emotional responses.
Coming to terms with the "new normal."
Acceptance and moving forward.
But our progression through these stages is rarely simple or linear. We might get stuck in one stage, or advance quickly but then regress. And there is often no clear-cut, decisive move from one stage to another. Shock can change to anger, for example, with no obvious break between the two.
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