PERFORMANCE
Direction:
Make a short skit/ role play applying the appropriate process on
how to handle no-show or cancellation of reservations. Follow
the general steps in doing the task. Scoring rubrics below will be
guide for your assessment
Rubrics
Students accurately followed all the steps in
processing cancellation of reservations
15
Students followed few steps in processing
cancellation of reservations
10
Students need further guidance in applying proper
cancellation and reservations
5​