Answer:
1. Maintain eye contact with the speaker
When you are listening to someone talk, you should avoid looking out a window, texting or scrolling through your phone, or scanning a computer screen. Limit any unnecessary distractions, provide the speaker with your undivided attention and make an effort to look at them. This provides them with a nonverbal cue that you are interested in what they are saying, which encourages them to continue expressing themselves.
Consider that the speaker may not look at you because they might be shy, feel uncertain, or their culture may not use direct eye contact for communication. You should continue to face the speaker even if they do not look at you.
2. Visualize what the speaker is saying
Try to conjure up mental images of what the speaker is talking about while you are listening to help retain information. This may be a literal picture or other concepts that relate to the topic. This will help you to remember keywords and phrases when you listen for long periods. Visualizing what the speaker is saying will also help you to not have to prepare for what to say next.
If you happen to lose focus, make sure to immediately refocus.
