Sagot :
Answer:
Activity 1
1.The communication brings people together, closer to each other. The communication is an important management function closely associated with all other managerial functions. It bridges the gap between individuals and groups through flow of information and understanding between them.
2.SENDER,MESSAGE,COMMUNICATION CHANNEL,RECEIVER,FEEDBACK. The five elements of communication are source, message, channel, receiver and feedback. Listening, analysing, thinking, speaking and by interacting with people the communication skill can be developed.
3.There are 8 stages of communication. And some of those stages are the official message, encoding, transmission through choice channel and medium, decoding and understanding after the transmission, the reception, and the respond and feedback after the reception.
Activity 2
10 Tips for Effective Communication
An intention for connection. ...
Listen more than you speak. ...
Understand the other person first. ...
Understand needs, wishes and values. ...
Begin with empathy. ...
Take responsibility for your feelings. ...
Make requests that are practical, specific and positive. ...
Use accurate, neutral descriptions.
Explanation:
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