Activity 1: FILL IN THE BLANKS. Direction: Complete the 4 tips to ensure customer satisfaction below. Write your answer on a 1/2 crosswise intermediate pad. 1. Talking to your_______ is the best way to understand their needs and wants. 2. Build a customer_________- you can learn what's on your customers' minds by following them and engaging with them on social media. 3.__________ your help-businesses need to reassure customers that help is standing by in whatever form it is best delivered. 4-5._________ and analyze customer's________ - Information is vital in decision making. Information provides reason why costumers value your products and or services.