1. it is polite to let the speaker talk frist and not to interrupt them. 2. To be an effective listening you should give your conclusions imediately even if the speaker is still talking 3. ask questions if something is not clear to you to avoid misunderstanding 4.keep your head down when talking to someone and avoid looking them at the eyes 5. try putting yourself in the situation of the speaker to avoid giving conclusions immediately 6. in summarizing just repeat the word from the article 7. it is important to understand what you are reading in order to get the main point 8. it is better to use your own word when summarizing 9. Getting the details about the main idea is not essential 10. your starting point in summarizing should be the conclusion of the text
