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When communication barriers arise in the workplace, it can be difficult to maintain and develop relationships with colleagues, leaders or clients. This often leads to confusion and can make your day-to-day duties more difficult. In this article, we provide a list of common communication barriers and ways to overcome them so you can recognize and resolve them when they come up.
To help, here are five common barriers to effective communication:
Using industry jargon
Providing too much information at once
Differing communication styles
Language and hearing barriers
Physical barriers
Let’s take a closer look at each of these communication barriers and ways you can overcome them.
Using industry jargon
Every industry has its own set of unique words and phrases. While using these terms can seem more efficient at times, it’s often confusing for those outside the field or with little or no professional experience. Using jargon or highly technical language can abstract your messages and make it more challenging for people to understand important information.
Instead, try and avoid jargon and break down abbreviations. For example, while someone in marketing or sales may be familiar with the term “KPI,” an employee in product development may not know it stands for “key performance indicator” or that it’s a value an organization measures to determine how well a business is achieving a business objective. By taking the time to explain the term, you can ensure everyone comprehends your message. Doing so also helps people feel more included, confident and able to be present and productive.
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