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Worldwide, it appears that parliamentarians are struggling to meet the ever growing expectations of citizens. Data suggests that citizens hold parliamentarians to account principally for the services that they are able to deliver outside parliament, not for their law-making role or their ability to oversee the Executive.
"Constituency service" is the general term for what parliamentarians do to serve and represent the interests of their constituents. Constituency service exists in many different forms, both in constituency-based electoral systems and also in list-based systems. Discussions with parliamentarians show the extent to which their capacity to deliver is being stretched to the limit, and might be taking them away from their parliamentary duties.
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