1. Plan 2. Gather evidences and notify respondents 3. Confer with the complainant (if any) 4. Confer with respondents 5. Decide wether to handle inquiry personally or convane panel ( to be decided within 10 working days after meetings with compliant and respondents). 6. Conduct the inquiry 7. Write the inquiry report 8. Determine whether to close the case or initiate inan investigation