-Do you think there is a need to develop hospitality industry?
-What is the role of research in hospitality?
-Hospitality development includes resort development, family holiday park development and water park development, but also hotels, restaurants, museums, outdoor activities and other leisure facilities. We can do complete turn-key hospitality development or we can assist in a specific phase of a hospitality project.
-It not only guarantees excellent customer services but also ensures improvements and amendments to failed services. Research has shown that customers see high-quality service in the totality, on both the initial and the recovery from failed initial service.
