Answer:
1.) KNOW YOUR PRODUCT.
2.) MAINTAIN A POSITIVE ATTITUDE
3.) CREATIVELY PROBLEM-SOLVE
Explanation:
(1.) AS A CUSTOMER SUPPORT AGENT,TOU SPEND ALL DAY TROUBLESHOOTING FOR CUSTOMERS,AND THAT MEANS YOU NEED TO BE A PRODUCT EXPERT.
(2.) CAUSE A POSITIVE ATTITUDE GOES A LONG WAY IN PROVIDING EXCELENT CUSTOMERS SEVICE.
(3.) THAT'S WHY YOU MUST THRIVE ON SOLVING PROBLEMS FOR YOUR CUSTOMERS AND MAKE IT A CENTRAL PART OF YOUR SUPPORT ROLE- AND THERE WILL ALWAYS BE PROBLEMS TO SOLVE.
HOPE NA MAKATULONG SA INYO ITO.
