B. Directions: Identify whether the statement will be observed in a table
reservation process. Put an (O) if the statement shall be included and put (N) if
not observe. Write your answer in your answer sheet.
1. The phone should be answered promptly and with proper greetings.
2. Inquines are properly answered with clarity.
3. Reservation data are not promptly recorded.
4. Details of the reservations are confirmed with the party making
reservation.
5. Information of food service is provided when necessary.​