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Economics

Answered

Proper asking guest or some special request in his reservation.

Sagot :

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Answer:

1. Listen to the guest with concern & empathy.

2. Give your undivided attention.

3. Stay Calm.

4. Keep in mind the guest Self Esteem.

5. Take the complaint seriously.

6. Do not blame others.

7. Tell the guest what can be done.

8. Set an approximate time for the completion of corrective action.

Explanation:

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